Mission Statement
ELaN Languages develops and commercializes language services for companies. We combine the brains and the passion of the best language experts in the world in order to transform language into an added value. Today and tomorrow. To reach that goal, ELaN Languages evolves with its clients. But our four cornerstones of operation remain the same:
We always offer our clients affordable top quality
ELaN Languages combines the language and expert knowledge of top linguists with customer-oriented and driven project managers. For every project we try to make a difference with:
- a language solution which is completely geared to the needs of our clients;
- an unbeatable price:quality ratio;
- respect for deadlines;
- procedures en ondersteunende instrumenten die ons werk nóg beter maken;
- continuous follow-up;
- fast and clear communication from quote to follow-up.
We deal with every language challenge in a passionate way.
A translation about woodworking equipment from Xhosa to Tadzhiki? An intensive language workshop for the employees of emergency centres of chemical giants? Do you not know exactly what you need, but is language a barrier for your activities? Tell us. We will go to the ends of the earth to find a solution for you. And if need be: to the ends and back again.
We strive fanatically for maximum client satisfaction
Client satisfaction is such an important factor at ELaN Languages that we employ our own quality standards. And it is much more strict than the EU-quality certificate EN 15038 that we obtained for our translation services. And demands much more than the Q*For-quality label for client satisfaction we've had since 2003.
We change – self-willed – with our clients
Our employees write and speak any language. But in the first place our customers’. To be sure, with our own accent. By keeping on searching stubbornly for constructive language solutions, ELaN Languages reinvents itself all the time. An approach that works. During the last twenty years, ELaN Languages grew into being the reference in the area of professional translations and language training in Belgium. And when we open a new branch in another country? That’s exactly what we want to aim for there.
This mission statement will remain a dead letter if each and every one of our employees was not driven by the same values. Discover PRIDE, the ELaN-core values:
- Passion
- Respect
- Integrity
- Drive
- Excellence